Privacy Policy

Vertex Euro Motors Pte Ltd (hereinafter, "Vertex") will process your personal data for the purpose of handling your complaints and adopting the disciplinary or legal measures applicable to each case. T

The processing of your personal data is strictly necessary to manage this communication and to comply with the aforementioned legal obligations. Under no circumstances will SEAT carry out automated decisions based on the submitted data.

Your personal data will only be accessed by third parties to whom SEAT is legally or contractually obliged to provide it, as well as by companies in the legal sector and the Volkswagen Group to whom SEAT has entrusted the provision of consultancy and advisory services in connection with the management of the channel, on behalf of SEAT, to the extent necessary for the provision of those services. Under no circumstances will SEAT carry out international transfers of your personal data to third countries or international organizations.

SEAT will keep your personal data for the time strictly necessary to decide on the appropriateness of initiating an investigation into the alleged facts and, once decided, they will be duly blocked in order to comply with the corresponding legal obligations in each case. In any case, your personal data will be deleted within a maximum period of three months from their introduction in the complaints channel, unless they are kept in order to certify the functioning of SEAT's crime prevention model.

You may exercise your rights of access, rectification or erasure, as well as restrict the processing of your data, object to its processing, or request the portability of your data by writing an e-mail to seat@vertex.sg , attaching a copy of your ID or any other document that proves your identity and clearly indicating the right you want to exercise.